Principles
Whakawhanaungatanga refers to establishing meaningful relationships with individuals and whānau, to encourage engagement and trust
Aroha refers to working with respect, acknowledging the need to be māhaki
Manaakitanga describes the collaborative approach to research undertaken, the support and care of others
Mana enhancing services adapt, to maintain dignity for clients
Taonga tuku iho is promoting cultural aspirations in our clients and validating their experiences and worth
I Ngā Wā Ō Mua is tracing history, validating experience, acknowledging the positive aspects and encouraging personal and whānau connection